Experience and records over the years have shown that between 80 and 90 per cent of the challenges that place Hajj administrators, especially the National Hajj Commission of Nigeria (NAHCON) and private Hajj operators, under the weight of negative spotlight usually originate from issues surrounding tent allocation to VIP pilgrims during the Tashreek days in Mina.
The premium camp facilities, popularly known as Tent A and Tent A Plus, are reserved for pilgrims who pay for high-end Hajj packages priced in US dollars, while pilgrims from state Muslim pilgrims welfare boards are mostly accommodated under the Tent D category.
The challenge of space management in Mina is a global issue arising from the limited size of the valley compared to the huge number of pilgrims occupying the same space during Hajj.
However, there are three major loopholes that make the annual challenge more troubling. These include the insincerity of service providers regarding the actual space secured for their clients, the tendency of some tour operators to market packages they do not have, and the growing quest for luxury in a place historically associated with sacrifice and hardship.
In 2016, a research project using the Mina Tent Distribution Algorithm (MTDA) was conducted to improve the utilisation of available accommodation space in Mina. The MTDA employed seven functions to determine the best-fit accommodation for pilgrims within the available tents. Experimental results showed that the system outperformed eight other allocation models by successfully accommodating 80 per cent of pilgrims within 76.2 per cent of the available space in Mina.
Yet, even the best experimental result did not guarantee accommodation for all pilgrims within the tent facilities.
Mina covers an area of approximately 7.82 square kilometres, with only about 61 per cent of the landmass effectively utilised due to the rocky and hilly terrain. Tent sizes vary between 8 square metres, 6 by 8 metres, and 12 by 8 metres.
Over the last 15 years, the issue of how many pilgrims Mina can comfortably accommodate has remained a recurring pre-Hajj concern among participating countries. Before the introduction of additional service lanes and support infrastructure, the tent city was originally designed to host about 850,000 pilgrims, with each pilgrim expected to have a sleeping space within Mina.
However, the construction of support facilities such as the Al Mashaaer Railway, medical centres, security posts, ministry offices, emergency response centres, and fire service stations has significantly reduced available accommodation space. These facilities now consume nearly 20 per cent of the original capacity projections.
In reality, Mina can no longer comfortably host 800,000 pilgrims, talk less of the over 1.2 million pilgrims expected for this year’s Hajj.
Another factor contributing to the space crisis is the introduction of mattresses inside tents. Unlike previous years when pilgrims slept on rugs, mattresses now occupy additional space and further compress accommodation capacity.
This year, there have already been complaints from many of the top Hajj-participating countries over inadequate tent space allocation for their pilgrims in Mina.
Anticipating possible shortages, the Saudi Ministry of Hajj had in previous years directed many pilgrims, especially those from Gulf Cooperation Council (GCC) countries, to proceed directly from their hotels in Makkah to Arafat, thereby skipping the first day in Mina to ease congestion.
Although Kidana Development Company added 79 two-storey accommodation complexes with 7,838 restrooms after earlier expanding existing facilities with 18 additional complexes, the challenge persists because the structures themselves occupy substantial portions of land.
Therefore, the issue of securing comfortable accommodation in Mina within the current global Hajj allocation of about 2.3 million pilgrims will continue to remain a major challenge for Saudi authorities and Hajj-participating countries.
This year may not be different.
There are indications that some private Hajj operators failed to secure Tent A spaces for their clients but still marketed their packages as Tent A services, whereas the actual bookings were made under Tent B or Tent C categories.
Any Nigerian elite who pays $15,000 or more for Tent A services and eventually discovers that he has been placed elsewhere may trigger serious outrage in Mina over the perceived deception.
However, the Saudi Ministry of Hajj’s implementation of “No NUSUK No Hajj” helped to free up more space in Tent D for State pilgrims last year. The influx of unauthorized pilgrims into Tent D was drastically decreased, but Tent A was an exception.
Governors, senators, highly influential politicians, and their family members are among the regular subscribers to Tent A packages. Any disappointment involving this category of pilgrims will certainly attract public attention and widespread criticism.
Way Forward
NAHCON, as the apex Hajj regulatory body in Nigeria, should establish a special committee to work closely with private tour operators in verifying the exact category of tents secured for VIP pilgrims before movement to Mina.
Such a committee should engage directly with the service providers handling Masha’ir services to confirm the actual allocation granted to each pilgrim.
Private tour operators found to have downgraded pilgrims from the agreed tent category should be compelled to notify affected clients before the Hajj rites commence, issue appropriate apologies, and arrange refunds where necessary.
Pilgrims who pay premium fees deserve transparency, accountability, and the exact services promised to them.
Ibrahim Muhammad,
National Coordinator, Independent Hajj Reporters, writes from Misfala, Makkah, Saudi Arabia.
